7 things you can do with a modern city or county intranet

Published on 18 September 2019

7 things you can do with a modern intranet illustration

Thinking about an intranet solution?

Your staff deserves the same ease of use and ability to access digital services as your residents. Focusing on a modern city or county intranet will gain value for your community by increasing staff satisfaction and engagement. An intranet is not only an essential part of a digital government transformation, it is a tool that will help your city or county get things done.  

Here are 7 of the top reasons you should consider a new intranet for your city or county:

1. Break down silos

Greater transparency means that departments can work together and eliminate duplicate work, saving time and providing services to the public more efficiently. 

2. Protect sensitive information

While transparency is important, so is the need to protect sensitive information. Modern intranets allow you to set permissions so that staff has access to the information they need but NOT access to everything.

3. Offer self-service 

Giving staff the ability to find information on their own can reduce requests for information between departments, saving time and money, which means staff has time to focus on tasks that benefit the community. 

4. Provide staff directories

With one source of truth for your staff to find who oversees specific tasks and who can answer questions, things will get done faster. 

5. Foster better collaboration

Greater transparency means that departments can work together and eliminate duplicate work, saving time and providing services to the public more efficiently. 

6. Get more involvement

Get better buy in when staff is involved in publishing internal news articles, upcoming events and announcements. If needed, workflow controls can help make sure all content goes through an approval process before publishing online.

7. Launch easier than before

Modern intranets are fast to deploy, easy to scale and will give your team the tools they need to collaborate, connect and serve better if you find the right provider. 

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OpenCities empowers local governments to create better web, intranet and online service experiences that last. To get more information about launching an intranet for your council, contact us here.

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