OpenCities now part of Granicus

The power of OpenCities, and Granicus coming together brings a deeper connection between organisations and the people they serve with more meaningful digital experiences, better community engagement, and a multi-channel approach.

Our website now links to new and updated content on Granicus.com

Websites

Launch modern, easy-to-use websites that always evolve to put the needs of your community at the centre.

Granicus Solution

Forms

Transform your static PDFs into simple, interactive online forms & services anyone can complete within minutes.

Granicus Solution

Intranets

Deliver a useful, up-to-date intranet that brings together your internal content, teams and processes.

Granicus Solution

Empowering customer self-service

Grand Rapids made it simple for residents to self-serve online, anytime, on any device, which reduced walk-ins by 79% for some of the City’s most popular services. The City now offers over 235 services online, saving time and money. See how they did it.

Trusted by governments worldwide

Granicus Resources

case study

The City of Grand Rapids Revolutionizes Customer Experience

(You will be redirected to Granicus.com)

This city gives 180,000 residents the ability to complete transactions online, cutting customer service counter time, with a website that works.

article

Bridging Two Worlds: CX & CRM Integration

(You will be redirected to Granicus.com)

James Roberts from City of Unley shares his approach to unifying internal business processes with better customer experiences.

case study

City of Tea Tree Gully's digital-first approach

(You will be redirected to Granicus.com)

See how the City of Tea Tree Gully transformed 36,000 annual customer service calls into self-service clicks.

View all

Start improving your resident experience

OpenCities now part of Granicus

Websites

Forms

Intranets

Empowering customer self-service

Trusted by governments worldwide

Trusted by governments worldwide

Granicus Resources

The City of Grand Rapids Revolutionizes Customer Experience

Bridging Two Worlds: CX & CRM Integration

City of Tea Tree Gully's digital-first approach

Start improving your resident experience

Australia & New Zealand

North America